CITIZEN COMPLAINTS & COMMENTS

MAKING A COMMENT

To ask a general question or make a comment about our department, please email us at police@fruitvaleisd.com.  

FILING A COMPLAINT

To file a complaint against an employee of the Fruitvale ISD Police Department, please email bainr@fruitvaleisd.com. You may also file a complaint in writing to us at:

                                          Fruitvale Independent School District

                                          P. O. Box 77

                                          Fruitvale, Texas  75117

                                          ATTN:  Rebecca Bain, Superintendent

                                                       COMPLAINT

COMPLAINT POLICY

It is the policy of Fruitvale ISD Police Department to courteously receive and to investigate complaints concerning its employees.  Anyone filing a complaint must understand the importance of submitting their complaint in writing with their signature affixed. (The Texas Government Code, Section 614.022, requires all complaints against law enforcement officers be in writing and signed by the person making the complaint).  Complaints not in writing or made anonymously, may still be investigated, but are more difficult to process to an effective conclusion.

Upon receipt of a complaint, a notification will be prepared and sent to the complainant informing them the complaint is to be investigated and they will be contacted personally, if at all possible, by the investigator to discuss in detail the allegation(s) made against the police department employee.  The purpose of an investigation is to seek out the facts in a particular situation and to ascertain the truth.

Allegations contained in a formal complaint investigation may have one of four outcomes:

• Exonerated.  The incident occurred, but was lawful and proper or was justified under the existing conditions.

• Not Sustained.  There is insufficient evidence to prove or disprove the allegation.

• Unfounded.  The allegation is false, not factual.

• Sustained.  The allegation is supported by sufficient evidence.  At the final conclusion of a complaint investigation, the complainant will be advised of the outcome.

If a complainant deliberately gives false information causing an investigation, the accuser may be prosecuted for perjury under the appropriate Texas statutes.

CONTACT US

Fruitvale ISD Police Department

141 VZCR 1901

Fruitvale, Texas  75127

(903) 896-4363

Emergency: 911